• FAQs | Metric Seals Inc

Frequently Asked Questions

 

Orders normally ship out the same business day but sometimes will take 2 business days..

Currently we only ship to Canada, Mexico and US Territories.

Yes! Just add your UPS or FedEx account number in the shipping details and we will credit your shipping before it ships.

All the major credit cards and PayPal. Currently we do not accept Google Pay or Apple Pay.

Yes! If you live in Indiana, Michigan, Ohio, Kentucky or Illinois when you place an order you will see Local Pickup as an option. Please allow 1 hour for your pick up to be ready.

Yes! We currently only use USPS Priority Mail, UPS Next Day Air or FedEx Express services.

You can contact us from your account page, create a support case or call us at 317-896-3555

Yes! We ask that you kindly clean the parts up before sending them for indentification.

Yes. You must ask for an RMA authorization first before sending back your parts. You can request an RMA from your online portal.