Policies

Order Policy

All orders can be placed either by phone, fax or e-mail.
We welcome walk-ins.
We accept all major credit cards: Visa, Amex, and Master Card.
If you setup an account you will be billed NET 30
Any order (s) that are 60 days past due is subject to customers account being suspended until the bill (s) paid in full.
All orders have a $1.00 line minimum, and a $10.00 order minimum, which does not include the shipping cost.
Any order (s) that doesn't meet our $10.00 minimum will be adjusted accordingly.

Any ground order (s) received after 3:00 p.m. Indiana time will not be guaranteed of going out the same day.
Next day air shipments will be taken up to 4:00 p.m. Indiana time.
Any order (s) after 4:00 p.m. Indiana time Ground and Air will be shipped out the following day.
Any order (s) drop shipped to other customers will be charged a $5.00 drop ship charge. International Customers are welcome.
In stock items ship the same day. Subject to terms above
We use UPS and FedEx to ship packages.

*Extra cost will apply for the special service

* Extra cost will apply for the special service

All items must have a Return Merchandise Authorization (RMA) number before we will accept any returns.
Any item (s) that is returned that is not Metric Seals, Inc. fault will be subject to a 30% restocking fee.
Any item (s) that is Metric Seals, Inc. fault can be returned to us with no restocking fee or exchanged for the correct part.
Metric Seals, Inc. will not accept any returned item (s) that was custom made, custom produced.
Metric Seals, Inc. will not accept any returned item (s) that was cord stock, guide band cuts or any items that was cut to specific length.
Metric Seals, Inc. will only accept returns no later than 60 days of invoice; any thing older than 60 days is yours.

These terms and conditions are subject to change without prior written notice at any time, in sole discretion of Metric Seals, Inc.